Learning might begin in a classroom, but it does not end there.

Skills required to be a good caseworker, supervisor, or foster caregiver are complex and challenging to learn in a one-time training. On-the-job coaching might be needed to master and apply newly learned skills. Coaching is recognized as a key learning strategy for professional development and is a powerful tool for supporting the child protection workforce.

Our Process

We are committed to a child welfare skills-based, time-limited coaching model as the foundation for our coaching program.

If interested in requesting coaching for yourself, a staff member, a foster caregiver, or a team, search for the “Coaching Request Form” in the CAPS LMS and follow the instructions to submit the form.  RTC staff will contact you with additional information upon receipt. 

Before submitting a coaching request, it is important to understand that coaching is not therapy, counseling, or advice-giving. Coaches will not perform supervisory tasks such as performance evaluations, corrective action, or investigation of a rule violation, and will not function as a caseworker or caregiver by managing cases, interviewing clients, or completing client documentation.

When Coaching May Not Be the Right Strategy:

  • The learner is currently in the progressive disciplinary process
  • No other action has been attempted to support the learner (training, mentoring, webinars, meeting with the supervisor)