Welcome to NCORTC!
North Central Ohio
The North Central Ohio Regional Training Center (NCORTC) is hosted by
Cuyahoga County Division of Children and Family Services:
9830 Lorain Avenue
Cleveland, OH 44102-4635
Part of the Ohio Child Welfare Training Program, the NCORTC is committed to providing high quality culturally-responsive, family-centered, job-related training for child protective staff and certified caregivers in Cuyahoga County.
In cooperation with the Ohio Department of Job and Family Services (ODJFS), the Public Children Services Association of Ohio (PCSAO), and Ohio’s University Consortium for Child and Adult Services (OUCCAS), the staff of NCORTC has provided competency-based training since 1986.
NCORTC Training
PCSA staff, caregivers, and assessors should log into CAPS LMS to view and enroll in NCORTC training. Anyone who does not have access to the CAPS LMS should review PDF versions of NCORTC training calendars linked below and use the appropriate guest registration process detailed below.
Internal guests are county staff employed at a PCSA, JFS, or CSEA with a State of Ohio User ID (SOUID) that do not have a child/adult protective services role. These guests will contact their RTC directly to request access. Internal guests do not complete the guest registration form below.
External guests include but are not limited to retired staff, law enforcement, teachers, court-appointed special advocates, mental health professionals, and court staff such as public defenders and prosecutors. External guests will not be provisioned access to the CAPS LMS but will be added to the requested instructor-led session on a space-available basis. External guests must complete the guest registration form below to request access to training. You will need the session locator # listed on the training calendars linked below to complete the form.
Coaching
Interested in participating in the OCWTP coaching program? Search for “Coaching Request Form” in the CAPS LMS and follow the instructions to submit the form. RTC staff will contact you with additional information upon receipt.
Contact NCORTC
NCORTC’s address at Cuyahoga County Department of Health and Human Services is:
Westshore Neighborhood Family Service Center
9830 Lorain Avenue, Cleveland, OH 44102-4635
Main Number: 216-881-4658
Brenda Payne-Riley, Training Manager
216-432-3357
Email: Brenda.Payne-Riley@jfs.ohio.gov
Marquetese “Nikki” Betts, Coordinator
216-881-4658
Email: Marquetese.Betts@jfs.ohio.gov
Lois Roberts, Supervisor
216-881-4345
Email: Lois.Roberts@jfs.ohio.gov
Courteney Clemons, Field Education Supervisor
216-561-5653
email: Courteney.Clemons@jfs.ohio.gov
Tammy Jackson, Child Protection Orientation Supervisor
216-881-4052
email: Tammy.Jackson@jfs.ohio.gov
TaWanda McCoy, Caregiver Coach
216-698-2984
email: Tawanda.McCoy2@jfs.ohio.gov
Amanda Aliff-Fernandez, HHS Training Specialist – UPP
216-698-7440
Email: Amanda.Aliff@jfs.ohio.gov
Molly Black, HHS Training Specialist – Caregiver Training
216-443-2036
Email: Molly.Black@jfs.ohio.gov
Amethyst Brigham, HHS Training Specialist
216-939-2408
Email: Amethyst.Brigham@jfs.ohio.gov
Jennifer Creswell, HHS Training Specialist – Supervisor Training
216-698-2459
Email: Jennifer.Creswell@jfs.ohio.gov
Sharita Jackson, HHS Training Specialist – Staff Training
216-881-4543
Email: Sharita.Jackson@jfs.ohio.gov
Alice Legg, HHS Training Specialist – Preservice Training
216-881-5814
Email: Alice.Legg@jfs.ohio.gov
Pamela Smith, HHS Training Specialist – Child Protection Orientation Training
216-881-5390
Email: Pamela.Smith2@jfs.ohio.gov
Amanda Stover, HHS Training Specialist – Assessor Training
216-881-4048
Email: Amanda.Stover@jfs.ohio.gov
Tanya Washington, HHS Training Specialist – Child Protection Orientation Training
216-635-3823
Email: Tanya.Washington@jfs.ohio.gov
Getting to NCORTC
